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eCommerce Social Media Marketing Agency

Partner with Digital Silk and trust us to create and manage your social media strategy that will enhance your social media presence and maximize your eCommerce growth.

  • Content Creation And Management
  • Paid Social Media Advertising
  • Performance Tracking And Analytics
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5 Star DesignRush Reviews

Web Design
Excellence Award

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5 Star DesignRush Reviews

Web Design
Excellence Award

ecommerce-agencies-2024
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eCommerce SMM Services

As an eCommerce SMM agency, we specialize in leveraging social media platforms to drive growth and sales for your online business.
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Content Strategy Development

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We research, identify and understand your target audience’s preferences and behaviors to create content that resonates with them.

Our team establishes coherent brand voice and messaging guidelines that reflect your brand’s identity and appeal to your audience.

Influencer Marketing & Partnerships

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We find and connect with influencers who align with your brand’s values and target audience to amplify your message and reach.

Digital Silk’s team coordinates with influencers to create engaging content, such as product reviews, unboxing videos, or sponsored posts, that resonates with their followers.

Social Media Ads Management

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As an eCommerce SMM agency, we create custom strategies for your media ad campaigns based on your business goals, target audience and budget.

Our experts are in charge of developing compelling ad creatives, including images, videos and copy, to engage your audience and increase conversions.

 

Social Media Analytics & Reporting

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To assess the effectiveness of social media campaigns, we monitor key performance indicators (KPIs) such as engagement rates, click-through rates, conversion rates and return on ad spend.

We analyze social media metrics to identify trends and keep track of user behavior, which helps us tweak strategies if needed.

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Grow Your Brand With Digital Silk

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OUR WORK

Discover Some Of Our Case Studies

We deliver tailor-made solutions for brands across industries to grow conversion rates and sales.
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Restaurants & Events Brand Digital Presence Development

Our team partnered with Barton G to significantly enhance their visibility and connect with their diverse target audience. To achieve this, we redesigned Barton G’s website and implemented conversion funnel optimization along with multi-channel marketing solutions. 

Within six months, Barton G experienced a remarkable 207% increase in website traffic and a 334% surge in engagement. 

Background image of a man filling up his car with gas for Puma Energy
puma energy solution
Modern Energy Website Redesign

We delivered a modern website redesign for global energy company Puma Energy. Our team created a responsive web design with UX-optimized features, including strategically chosen typography, vibrant colors throughout and high-quality custom graphics, in turn increasing engagement by 63% in three weeks.

We also provided extensive keyword research and search engine optimization, helping to grow website visitors by 27% in the same period.

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Electric Vehicle eCommerce Marketplace

Our team crafted a cutting-edge, on-brand design that strengthens the distinctive visual identity of electric vehicle marketplace EV Universe.

Featuring dynamic visuals and interactive elements, the innovative platform drives credibility while elevating user experience for buyers and sellers alike.

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A Website Built For Connection And Growth

We partnered with TRC Healthcare, a leader in continuing education for healthcare professionals to effectively articulate their broad expertise and extensive portfolio.  

Our approach spotlighted TRC Healthcare’s mission and distinctive value, shifting the narrative from technical features to the meaningful impact and benefits delivered to their diverse audience.  

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Trio of NewDevRev website images
Real Estate Digital Experience

Our web design and development specialists worked to provide NYC-based real estate firm NewDevRev with an upscale web design on a custom-developed platform.

Through a creative, responsive design that includes a tailor-made search and filter element, visitors can easily access NewDevRev’s upscale website.

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Law Firm Digital Presence & Visibility

Our team worked with legal services provider Spar & Bernstein to extend the group’s online presence. To achieve this, we delivered a set of custom digital strategy, conversion-optimized messaging, responsive design and SEO solutions.

We improved LawSB’s keyword optimization, content and technical SEO strategy, extending the website’s organic traffic 14x in six months.

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Food & Beverage Web Development

We redesigned Ventura Foods’ corporate website to create a fully optimized digital experience.

Included in the user-centric design is a video in the hero section, engaging micro-animations, a custom cursor and chatbot functionality.

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Premium Luggage e-Shop

From website design to digital marketing, brand strategy and SEO, our end-to-end digital solutions helped Rollink grow their revenue by 500% as they entered the U.S. market.

Our WooCommerce-powered solution features micro-animations, an immersive product experience and a checkout process optimized for conversions.

A background image for Bang & Olufsen of a man wearing headphones
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Hi-Tech eCommerce Store

By creating a distinctive design tailored for a high-end electronics eCommerce store, we helped position Bang & Olufsen as a tech market innovator.

With a unique design and a streamlined sales funnel, our digital solutions targeted both UX and UI to grow brand visibility and customer engagement.

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Reimagined eSports Platform

Working with G2 eSports’ community-based identity, we developed a custom eCommerce platform to reinforce the organization’s legendary position in the eSports industry.

Our design and development team introduced a streamlined shopping experience and strategically planned community design to grow conversions and support brand authority.

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Luxury eCommerce

We reimagined luxury men’s clothing brand Paul Stuart’s digital experience with a streamlined conversion funnel and custom eCommerce design.

Our design helped increase on-site engagement and conversions through a mixture of user-friendly features and a reinvention of Paul Stuart’s classic visual identity.

Background image of a woman using a tablet for MOD
A trio of Modula website images
B2B eCommerce Design & Development

We were tasked with launching a new website for National Lighting’s high-quality B2B power charging accessories and lighting solutions company, MOD.

Our team delivered end-to-end digital services to elevate MOD’s UX and boost orders. Our partnership spanned website strategy, architecture and messaging, responsive design and development, custom eCommerce integrations and marketing.

Background image of cupcakes for Barton G
A trio of Barton G website screenshots
Immersive Events Website

We delivered a creative, interactive website for one-of-a-kind restaurants and events brand Barton G. Using custom images and motion graphics, our designers and developers crafted an engaging UX that perfectly captures the Barton G brand.

Despite aiming to entertain visitors on every step with a “wow” factor UI, Barton G’s website also follows core UX principles and contains simple, yet striking, messaging that converts.

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Responsive University Web Design

Our full suite of agency solutions, from digital strategy to messaging, site architecture and responsive development, transformed Northwestern Medill’s online experience.

We produced an engaging, easy-to-use experience through micro-animations and a meticulously planned user journey to boost conversions and drive student and staff satisfaction.

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Digital Silk New York City, NY

18 West 18th Street

New York, NY 10011

OUR VALUE

Why Choose Digital Silk?

Our experts have won industry awards.

Digital Silk is proud to be an award-winning eCommerce social media marketing agency and a leader in the industry. 

Our team combines cutting-edge tactics with creative expertise to deliver outstanding social media campaigns that drive engagement and sales. 

As award winners, our team at Digital Silk is dedicated to delivering exceptional results for our clients through our expertise in eCommerce web development, digital marketing, and PPC ensuring their businesses achieve maximum visibility, engagement, and conversions.

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Digital Silk prides itself on having a team of experts fully dedicated to helping eCommerce business thrive.

Our reviews on platforms like DesignRush reflect the impact of our services and the value we bring to our clients:

“Their team is really creative, fast, and professional. We are very happy with the deliverables,” David Strbac, PPC specialist at Nora Digital.

“Such wonderful service by Digital Silk! They have a team of experts who are doing a commendable job. I booked their service few months ago, and I was very satisfied to see the positive results,” Emilia Wilson, team leader at Venus Enemal.

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Speak With Our Experts

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Some Helpful FAQs

The most effective types of content for eCommerce social media marketing include product showcases, user-generated content, how-to videos, behind-the-scenes content and promotions.

Influencer marketing can benefit your eCommerce business by leveraging the trust influential individuals have within your niche. 

Influencers can introduce your products to a relevant audience, and help enhance your brand’s visibility. 

Their authentic endorsements and content can drive higher engagement, increase website traffic and boost conversions by reaching potential customers who may not have been exposed to your brand otherwise.

To measure social media marketing success, it’s essential to track engagement rate, click-through rate (CTR), conversion rates, reach and impressions and return on ad spend (ROAS).

To find the right social media platform for your eCommerce business requires an approach tailored to your specific goals and audience. 

We first analyze your target audience to discover on which platform they’re most active and engaged. 

Then we evaluate the features and content formats of each platform to ensure they align with your marketing objectives and content strategy, assess which platform is proven to be effective for your niche, and consider internal resources and capacity to manage and create content consistently across the chosen platforms.

To increase engagement and followers on social media, we employ a variety of different strategies.

They include creating engaging content tailored to your audience’s interests and preferences, running target ad campaigns, actively engaging with your audience and responding to their comments and messages, partnering with relevant influencers and organizing giveaways to create buzz among your audience.

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Our Experts Have Won Industry Awards

Recognized Digital Agency Experts

Awards
Digital Silk IMA award
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Marcon awards
Digital Silk Horizon Interactive award
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Expertise
  • Brand Strategy
  • Communication Strategy
  • Logo & Graphic Design
  • UI & UX Design
  • Package Design
  • Custom Web Design
  • eCommerce Development
  • Mobile App Development
  • Software & AI Development
  • ERP Portal Integration
  • Marketing Strategy
  • Social Media Marketing
  • Search Engine Optimization
  • Paid Media Marketing
  • Email Marketing
  • Creative Copywriting
  • Content Marketing
  • Influencer Marketing
  • Affiliate Marketing
  • B2B Direct Marketing
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