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AAMCO FRANCHISE WEBSITE REDESIGN CASE STUDY

Increasing Conversion Rate By 120% With New Design For Franchise Website

  • AAMCO is a well-known brand in the automotive aftermarket that started franchising in the early 1960’s. They needed a website that would generate leads for new franchise shops.
  • Digital Silk designed a modern website with a simple user flow that would give users a concise overview of AAMCO franchising benefits and investment costs.
  • The result: Increased form conversion rate by 120% shortly after the website launch
Screenshots of AAMCO Franchise's web design across devices

The Challenge

AAMCO needed to convert the right type of leads to support its franchisee business strategy.

A trio of AAMCO Franchise website screenshots

Low Conversion Rate

AAMCO franchises wanted to create simple and effective user experience (UX), so that only qualified leads fill out the form and leave their contact info.

Unoptimized User Experience

The old website’s information structure and navigation were confusing for visitors, resulting in unqualified leads.

Brand Perception

The AAMCO brand has been around for over 60 years, so although there is a deep heritage, there is also a misconception of being traditional and lagging in technology.

A man wears a suit in a car workshop

THE SOLUTION

We delivered a custom website redesign that led high-quality automotive franchise leads to conversion through top-level UX and streamlined navigation.

Some of our deliverables included:
  • User Experience

    Digital Silk worked closely with AAMCO to understand their business model for automotive franchises and create messaging that resonates with modern franchisee prospects.

  • Information Architecture

    А lot of time was invested in information architecture to deliver a seamless navigation experience and present important franchise information in a concise, visual narrative.

  • Writing For Search Engine Optimization

    All page titles and texts were carefully crafted, having in mind relevant keywords and SEO best practices.

  • Responsive & Accessible Design

    Without compromising design quality, we optimized design and code for mobile devices, and we followed through on essential web accessibility recommendations.

  • Website Performance

    Finally, to receive high performance scores and optimization for search engines, we ensured neat code structure and optimized media files across the website.

A trio of AAMCO Franchise website screenshots

The Results

Shortly after the new website launch, AAMCO saw:

Form conversion rate increase by

120.8 %

to 49.03%.

Views per session increase by

12.1 %

to 1.6

Bounce rate decrease by

0.53 %

to 49.03%

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Before and after screenshots of AAMCO's franchise website design
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